Care Home Ratings
Residential care home

The Manor House Whickham

The Bank Top, Whickham, Gateshead, NE16 4AT

Overall CQC rating

Outstanding

Rating published 3 September 2019

Read full inspection report

Last inspected 12 January 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 20 Jan 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

3 rated inspections on record · First rated December 2014

Local healthcare

Nearest A&E

Royal Victoria Infirmary

57.3% of patients seen within 4 hours (Jan 2026)

3.5 mi

Nearest GP surgery

The Cottage Medical Centre

0.4 mi

5 within 2 mi

Nearest pharmacy

Well Pharmacy

0.4 mi

14 within 2 mi

Nearest dentist

0.1 mi

9 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Gateshead (2025–26)

£888

per week, residential

£950

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

29

Most common: shoplifting

Elderly population

17.6% of people in Gateshead are aged 65 or over

54.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds75
Local authorityGateshead
RegionNorth East
Last inspected12 January 2022
Registered with CQC since17 April 2011
Registered managerJane Marie Tworkowski

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.