Care Home Ratings
Nursing home

Princess Louise Kensington Nursing Home

Pangbourne Avenue, London, W10 6DH

Overall CQC rating

Good

Rating published 15 August 2023

Read full inspection report

Last inspected 20 June 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 15 Aug 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

4 rated inspections on record · First rated January 2017

Local healthcare

Nearest A&E

St Mary's Hospital

57% of patients seen within 4 hours (Jan 2026)

2 mi

Nearest GP surgery

North Kensington Medical Centre

0 mi

58 within 2 mi

Nearest pharmacy

Shelly's Pharmacy

0.2 mi

79 within 2 mi

Nearest dentist

0.4 mi

87 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Kensington and Chelsea (2025–26)

£1,147

per week, residential

£1,045

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

1256

Most common: violent crime

Elderly population

13.5% of people in Kensington and Chelsea are aged 65 or over

19.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Sanctuary Care Limited

131

locations

97%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds46
Local authorityKensington and Chelsea
RegionLondon
Last inspected20 June 2023
Registered with CQC since24 August 2015
Registered managerCrystal Lucia Chetwood

Services and specialisms

Caring for adults over 65 yrsDementiaPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.