Care Home Ratings
Residential care home

Housing 21 - The Watermill

Goscote House, Goscote Lane, Walsall, WS3 1SJ

Overall CQC rating

Outstanding

Rating published 1 March 2019

Read full inspection report

Last inspected 18 January 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 1 Mar 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

2 rated inspections on record · First rated April 2016

Local healthcare

Nearest A&E

Walsall Manor Hospital

58.6% of patients seen within 4 hours (Jan 2026)

2.3 mi

Nearest GP surgery

Harden Health Centre

0.5 mi

8 within 2 mi

Nearest pharmacy

The Co-operative Pharmacy

0.4 mi

18 within 2 mi

Nearest dentist

0.4 mi

5 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Walsall (2025–26)

£790

per week, residential

£1,073

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

243

Most common: violent crime

Elderly population

14.7% of people in Walsall are aged 65 or over

47.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds40
Local authorityWalsall
RegionWest Midlands
Last inspected18 January 2019
Registered with CQC since7 April 2011
Registered managerJoy Sumner

Services and specialisms

Caring for adults over 65 yrs

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.