The Willows Care Home
1 The Ridgway, Sutton, SM2 5JX
Overall CQC rating
Rating published 9 March 2023
Last inspected 8 February 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 9 Mar 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
3 rated inspections on record · First rated October 2015
Local healthcare
Nearest A&E
St. Helier Hospital
69.4% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Sutton Medical Centre
0.3 mi
11 within 2 mi
Nearest pharmacy
Sutton Pharmacy
0.4 mi
27 within 2 mi
Nearest dentist
0.3 mi
16 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Sutton (2025–26)
£1,045
per week, residential
£1,068
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
13.2% of people in Sutton are aged 65 or over
43.3
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.