Care Home Ratings
Residential care home

Carntyne Residential Care Home

Hencotes, Hexham, NE46 2EE

Overall CQC rating

Good

Rating published 10 September 2021

Read full inspection report

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

2 rated inspections on record · First rated May 2021

Local healthcare

Nearest A&E

Hexham General Hospital

0.5 mi

Nearest GP surgery

The Sele Medical Practice

0.5 mi

2 within 2 mi

Nearest pharmacy

Boots

0.2 mi

3 within 2 mi

Nearest dentist

0.1 mi

6 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Northumberland (2025–26)

£882

per week, residential

£883

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

79

Most common: violent crime

Elderly population

23.4% of people in Northumberland are aged 65 or over

44

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Lenore Care Ltd

5

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds21
Local authorityNorthumberland
RegionNorth East
Registered with CQC since28 October 2025
Registered managerDiane Chrichard

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.