Care Home Ratings
Residential care home

The Place Up Hanley

Wooliscroft Road, Bucknall, Stoke on Trent, ST2 9HP

Overall CQC rating

Requires Improvement

Rating published 7 June 2022

Read full inspection report

Last inspected 22 April 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 7 Jun 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

4 rated inspections on record · First rated February 2017

Local healthcare

Nearest A&E

Royal Stoke University Hospital

43.2% of patients seen within 4 hours (Jan 2026)

3.3 mi

Nearest GP surgery

Potteries medical centre

0.2 mi

9 within 2 mi

Nearest pharmacy

Boots

0.8 mi

9 within 2 mi

Nearest dentist

0.2 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Stoke-on-Trent (2025–26)

£712

per week, residential

£1,005

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

180

Most common: violent crime

Elderly population

14.9% of people in Stoke-on-Trent are aged 65 or over

63.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds51
Local authorityStoke-on-Trent
RegionWest Midlands
Last inspected22 April 2022
Registered with CQC since2 September 2015
Registered managerLisa Marie Bibby

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.