Ideal Home
Bicton Heath House, Knowsley Drive Gains Park, Shrewsbury, SY3 5DH
Overall CQC rating
Rating published 24 August 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating improved from Inadequate
5 rated inspections on record · First rated December 2015
Local healthcare
Nearest A&E
Royal Shrewsbury Hospital
43.2% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Mytton Oak Medical Practice
0.7 mi
2 within 2 mi
Nearest pharmacy
Bicton Heath Pharmacy
0.2 mi
4 within 2 mi
Nearest dentist
0.3 mi
1 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Shropshire (2025–26)
£928
per week, residential
£1,166
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
22.8% of people in Shropshire are aged 65 or over
48.3
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Croftwood Care (Cheshire) Limited
26
locations
89%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.