Care Home Ratings
Residential care home

Whetstone Hey Residential Home

Whetstone Hey, Old Chester Road, Great Sutton, Ellesmere Port, CH66 3JX

Overall CQC rating

Good

Rating published 23 August 2019

Read full inspection report

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

2 rated inspections on record · First rated June 2018

Local healthcare

Nearest A&E

Countess of Chester Hospital

45.3% of patients seen within 4 hours (Jan 2026)

4.9 mi

Nearest GP surgery

Great Sutton Medical Centre

0 mi

2 within 2 mi

Nearest pharmacy

Well Pharmacy

0.8 mi

3 within 2 mi

Nearest dentist

0.6 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Cheshire West and Chester (2025–26)

£887

per week, residential

£987

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

140

Most common: violent crime

Elderly population

18.7% of people in Cheshire West and Chester are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Croftwood Care (Cheshire) Limited

26

locations

89%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds40
Local authorityCheshire West and Chester
RegionNorth West
Registered with CQC since12 June 2025
Registered managerLorraine Hicklin

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.