Care Home Ratings
Residential care home

Benton Care Services Limited

4 Benton Terrace, Stanley, DH9 0NT

Overall CQC rating

Good

Rating published 17 December 2019

Read full inspection report

Last inspected 26 November 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 17 Dec 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated June 2017

Local healthcare

Nearest A&E

Queen Elizabeth Hospital

47.9% of patients seen within 4 hours (Jan 2026)

6.5 mi

Nearest GP surgery

Louisa Surgery

0.2 mi

4 within 2 mi

Nearest pharmacy

Clifford Road Pharmacy

0.1 mi

7 within 2 mi

Nearest dentist

0 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by County Durham (2025–26)

£857

per week, residential

£890

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

33

Most common: criminal damage arson

Elderly population

19.3% of people in County Durham are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds13
Local authorityCounty Durham
RegionNorth East
Last inspected26 November 2019
Registered with CQC since6 November 2015
Registered managerAndrea Heslin

Services and specialisms

Caring for adults under 65 yrsDementiaLearning disabilitiesMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.