Care Home Ratings
Nursing home

Charles Court Care Home

Charles Court Care Home, The Ploughman, Hereford, HR2 6GG

Overall CQC rating

Requires Improvement

Rating published 1 March 2023

Read full inspection report

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

9 rated inspections on record · First rated October 2015

Local healthcare

Nearest A&E

Hereford County Hospital

58.6% of patients seen within 4 hours (Jan 2026)

1.3 mi

Nearest GP surgery

Sarum House

1.1 mi

3 within 2 mi

Nearest pharmacy

0.4 mi

10 within 2 mi

Nearest dentist

0.9 mi

5 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Herefordshire, County of (2025–26)

£1,123

per week, residential

£1,287

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

0

Elderly population

23.3% of people in Herefordshire, County of are aged 65 or over

49.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds76
Local authorityHerefordshire, County of
RegionWest Midlands
Registered with CQC since29 May 2025
Registered managerEluned Weston

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.