Care Home Ratings
Residential care home

Feltwell Lodge

Lodge Road, Feltwell, Thetford, IP26 4DR

Overall CQC rating

Requires Improvement

Rating published 14 January 2023

Read full inspection report

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Local healthcare

Nearest A&E

RAF Lakenheath Medical Hospital

64% of patients seen within 4 hours (Jan 2026)

7.2 mi

Nearest GP surgery

Feltwell Surgery

1.6 mi

2 within 2 mi

Nearest pharmacy

Boots

4.2 mi

Nearest dentist

4.2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

4

Most common: burglary

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Suffolk Serenity Living Limited

4

locations

50%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds45
Local authorityNorfolk
RegionEast
Registered with CQC since23 May 2025
Registered managerLisa Marie Burrows

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.