Care Home Ratings
Residential care home

Willow Court

23a Highbridge Street, Waltham Abbey, EN9 1BZ

Overall CQC rating

Good

Rating published 21 October 2022

Read full inspection report

Last inspected 16 September 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Oct 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

4 rated inspections on record · First rated April 2016

Local healthcare

Nearest A&E

North Middlesex University Hospital

5.9 mi

Nearest GP surgery

Stanhope Surgery

1.2 mi

2 within 2 mi

Nearest pharmacy

0.1 mi

5 within 2 mi

Nearest dentist

0.1 mi

6 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Essex (2025–26)

£849

per week, residential

£1,103

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

102

Most common: violent crime

Elderly population

17.9% of people in Essex are aged 65 or over

44.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Liaise (London) Limited

25

locations

50%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds11
Local authorityEssex
RegionEast
Last inspected16 September 2022
Registered with CQC since12 May 2011
Registered managerKaren Ann Jackson

Services and specialisms

Caring for adults under 65 yrsEating disordersLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentSubstance misuse problems

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.