Care Home Ratings
Residential care home

The White House

91 Heathfield North, Twickenham, TW2 7QN

Overall CQC rating

Good

Rating published 4 December 2019

Read full inspection report

Last inspected 15 November 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 4 Dec 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated July 2015

Local healthcare

Nearest A&E

Kingston Hospital

41.1% of patients seen within 4 hours (Jan 2026)

3.6 mi

Nearest GP surgery

The Green Surgery

0.5 mi

23 within 2 mi

Nearest pharmacy

Maple Leaf Pharmacy & Clinic

0.5 mi

33 within 2 mi

Nearest dentist

0.5 mi

38 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Richmond upon Thames (2025–26)

£1,354

per week, residential

£1,305

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

245

Most common: violent crime

Elderly population

14.7% of people in Richmond upon Thames are aged 65 or over

31

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds5
Local authorityRichmond upon Thames
RegionLondon
Last inspected15 November 2019
Registered with CQC since1 July 2011
Registered managerAhmed Hussein Hassan

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.