Care Home Ratings
Nursing home

Elburton Heights

33 Springfield Road, Plymouth, PL9 8EJ

Overall CQC rating

Good

Rating published 17 March 2023

Read full inspection report

Last inspected 17 February 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 17 Mar 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

5 rated inspections on record · First rated June 2017

Local healthcare

Nearest A&E

Derriford Hospital

36.2% of patients seen within 4 hours (Jan 2026)

4.6 mi

Nearest GP surgery

Church View Surgery

1 mi

2 within 2 mi

Nearest pharmacy

Springfield Pharmacy

0 mi

6 within 2 mi

Nearest dentist

1.2 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Plymouth (2025–26)

£979

per week, residential

£1,052

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

28

Most common: violent crime

Elderly population

16.4% of people in Plymouth are aged 65 or over

51

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Harbour Healthcare Ltd

14

locations

71%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds73
Local authorityPlymouth
RegionSouth West
Last inspected17 February 2023
Registered with CQC since3 June 2016
Registered managerAbigail Louise Baker

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.