Care Home Ratings
Residential care home

Queensbridge Respite

19A Queensbridge, Newcastle Upon Tyne, NE12 8YQ

Overall CQC rating

Good

Rating published 28 February 2020

Read full inspection report

Last inspected 21 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 28 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Outstanding

Rating improved from Requires improvement

3 rated inspections on record · First rated November 2017

Local healthcare

Nearest A&E

Royal Victoria Infirmary

57.3% of patients seen within 4 hours (Jan 2026)

2.7 mi

Nearest GP surgery

West Farm Surgery

0.6 mi

12 within 2 mi

Nearest pharmacy

Mills Pharmacy

0.7 mi

15 within 2 mi

Nearest dentist

0.9 mi

15 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by North Tyneside (2025–26)

£944

per week, residential

£949

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

133

Most common: violent crime

Elderly population

18.5% of people in North Tyneside are aged 65 or over

42.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Flexible Support Options Limited

8

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityNorth Tyneside
RegionNorth East
Last inspected21 January 2020
Registered with CQC since22 July 2016
Registered managerKate Sarah Cook

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.