Care Home Ratings
Residential care home

The Willows

Willow Drive, Barton Upon Humber, DN18 5HR

Overall CQC rating

Requires Improvement

Rating published 16 May 2023

Read full inspection report

Last inspected 15 March 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 16 May 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Inadequate

8 rated inspections on record · First rated October 2015

Local healthcare

Nearest A&E

Hull Royal Infirmary

46.6% of patients seen within 4 hours (Jan 2026)

5.1 mi

Nearest GP surgery

Central Surgery

0.3 mi

1 within 2 mi

Nearest pharmacy

Pharmacywise

0.3 mi

2 within 2 mi

Nearest dentist

2.7 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by North Lincolnshire (2025–26)

£736

per week, residential

£831

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

31

Most common: violent crime

Elderly population

20% of people in North Lincolnshire are aged 65 or over

57.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

ADL Plc

11

locations

63%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds39
Local authorityNorth Lincolnshire
RegionYorkshire & Humberside
Last inspected15 March 2023
Registered with CQC since18 August 2011
Registered managerGemma Louise Wheeler

Services and specialisms

Caring for adults over 65 yrsDementiaLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.