Care Home Ratings
Residential care home

Chesham House

194 West End Road, Bitterne, Southampton, SO18 6PN

Overall CQC rating

Requires Improvement

Rating published 13 January 2023

Read full inspection report

Last inspected 13 October 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 13 Jan 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Good

2 rated inspections on record · First rated November 2017

Local healthcare

Nearest A&E

Royal South Hants Urgent Treatment Centre

2.1 mi

Nearest GP surgery

Harefield Surgery

0.3 mi

13 within 2 mi

Nearest pharmacy

Pharmacy Direct

0.5 mi

15 within 2 mi

Nearest dentist

0.4 mi

8 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Southampton (2025–26)

£1,014

per week, residential

£1,193

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

309

Most common: violent crime

Elderly population

12% of people in Southampton are aged 65 or over

45.6

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Community Homes of Intensive Care and Education Limited

74

locations

91%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds10
Local authoritySouthampton
RegionSouth East
Last inspected13 October 2022
Registered with CQC since10 October 2016
Registered managerAnna Dubiel

Services and specialisms

Caring for adults under 65 yrsMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.