Care Home Ratings
Residential care home

Westfields

Westfield Road, Swaffham, PE37 7HE

Overall CQC rating

Outstanding

Rating published 18 January 2019

Read full inspection report

Last inspected 6 December 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 18 Jan 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Outstanding

Rating improved from Good

2 rated inspections on record · First rated June 2016

Local healthcare

Nearest A&E

RAF Lakenheath Medical Hospital

64% of patients seen within 4 hours (Jan 2026)

18.3 mi

Nearest GP surgery

The Campingland Surgery

0.2 mi

3 within 2 mi

Nearest pharmacy

Well Pharmacy

0.2 mi

2 within 2 mi

Nearest dentist

7.6 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

41

Most common: violent crime

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Norse Care (Services) Limited

45

locations

88%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds51
Local authorityNorfolk
RegionEast
Last inspected6 December 2018
Registered with CQC since25 April 2011

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Westfields, Swaffham — CQC Rating: Outstanding | Care Home Ratings