Care Home Ratings
Residential care home

The Orchard

Ganarew, Monmouth, NP25 3SS

Overall CQC rating

Good

Rating published 12 February 2020

Read full inspection report

Last inspected 21 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 12 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

3 rated inspections on record · First rated March 2018

Local healthcare

Nearest A&E

Lydney & District Hospital

10.3 mi

Nearest GP surgery

Castlegate Medical Practice

3.1 mi

Nearest pharmacy

Boots

3 mi

Nearest dentist

2.9 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Herefordshire, County of (2025–26)

£1,123

per week, residential

£1,287

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

1

Most common: burglary

Elderly population

23.3% of people in Herefordshire, County of are aged 65 or over

49.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Milkwood Care Ltd

8

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds16
Local authorityHerefordshire, County of
RegionWest Midlands
Last inspected21 January 2020
Registered with CQC since27 October 2016
Registered managerDeborah Watkins

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.