Care Home Ratings
Residential care home

Welcome House - Gillingham Homes

66, 68 & 72 Milton Road, Gillingham, ME7 5LW

Overall CQC rating

Good

Rating published 17 September 2022

Read full inspection report

Last inspected 30 August 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 17 Sept 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated September 2017

Local healthcare

Nearest A&E

Medway Maritime Hospital

57.2% of patients seen within 4 hours (Jan 2026)

0.3 mi

Nearest GP surgery

Dr. R. B. Silhi

0.2 mi

15 within 2 mi

Nearest pharmacy

Smiths Pharmacy

0.1 mi

22 within 2 mi

Nearest dentist

0.1 mi

17 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Medway (2025–26)

£875

per week, residential

£1,126

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

582

Most common: violent crime

Elderly population

14.5% of people in Medway are aged 65 or over

41.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Toqeer Aslam

10

locations

67%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds9
Local authorityMedway
RegionSouth East
Last inspected30 August 2022
Registered with CQC since26 September 2016
Registered managerBernadette Teresa Sherrard

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.