Mercury House
85 Mercury Close, Southampton, SO16 8BJ
Overall CQC rating
Rating published 2 May 2019
Last inspected 18 November 2020
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 25 Dec 2020
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating improved from Requires improvement
2 rated inspections on record · First rated April 2018
Local healthcare
Nearest A&E
Southampton General Hospital
63.3% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Lordshill Health Centre
0.2 mi
8 within 2 mi
Nearest pharmacy
Avicenna Pharmacy
0.2 mi
11 within 2 mi
Nearest dentist
0.2 mi
9 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Southampton (2025–26)
£1,014
per week, residential
£1,193
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
12% of people in Southampton are aged 65 or over
45.6
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Hampshire Care Limited
3
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.