Oak House
258 City Road, Stoke On Trent, ST4 2PY
Overall CQC rating
Rating published 10 August 2018
Last inspected 15 December 2020
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 30 Dec 2020
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Local healthcare
Nearest A&E
Royal Stoke University Hospital
43.2% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Longton Hall Surgery
1.2 mi
13 within 2 mi
Nearest pharmacy
0.1 mi
16 within 2 mi
Nearest dentist
0.2 mi
5 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Stoke-on-Trent (2025–26)
£712
per week, residential
£1,005
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
14.9% of people in Stoke-on-Trent are aged 65 or over
63.1
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Shelton Care Limited
5
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.