Care Home Ratings
Residential care home

Royal Mencap Society - Woodlands Residential Home

51a Elm Road, Thetford, IP24 3HL

Overall CQC rating

Good

Rating published 31 July 2019

Read full inspection report

Last inspected 11 July 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 31 Jul 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

4 rated inspections on record · First rated March 2016

Local healthcare

Nearest A&E

RAF Lakenheath Medical Hospital

64% of patients seen within 4 hours (Jan 2026)

8.1 mi

Nearest GP surgery

School Lane Surgery

0.9 mi

3 within 2 mi

Nearest pharmacy

School Lane Pharmacy

0.9 mi

5 within 2 mi

Nearest dentist

0.9 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Norfolk (2025–26)

£1,015

per week, residential

£1,146

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

107

Most common: violent crime

Elderly population

21.5% of people in Norfolk are aged 65 or over

48.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Royal Mencap Society

336

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authorityNorfolk
RegionEast
Last inspected11 July 2019
Registered with CQC since17 October 2011
Registered managerJames Mark Thomas Elsmere

Services and specialisms

Caring for adults under 65 yrsLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Royal Mencap Society - Woodlands Residential Home, Thetford — CQC Rating: Good | Care Home Ratings