Care Home Ratings
Residential care home

Milward House

6 Madeira Park, Tunbridge Wells, TN2 5SZ

Overall CQC rating

Good

Rating published 24 February 2018

Read full inspection report

Last inspected 2 March 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 14 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

Tunbridge Wells Nuffield Hospital

0.7 mi

Nearest GP surgery

Kingswood Surgery

0.6 mi

2 within 2 mi

Nearest pharmacy

Imperial Pharmacy

0.3 mi

4 within 2 mi

Nearest dentist

0.4 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Kent (2025–26)

£1,187

per week, residential

£1,378

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

118

Most common: violent crime

Elderly population

17.7% of people in Kent are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Pilgrims' Friend Society

15

locations

75%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds28
Local authorityKent
RegionSouth East
Last inspected2 March 2021
Registered with CQC since21 December 2016
Registered managerSarah Jane Bayliss

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Milward House, Tunbridge Wells — CQC Rating: Good | Care Home Ratings