Care Home Ratings
Nursing home

Falstone Manor

Cliffe Park, Whitburn Road, Roker, Sunderland, SR6 9NQ

Overall CQC rating

Good

Rating published 10 December 2019

Read full inspection report

Last inspected 18 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 13 May 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

4 rated inspections on record · First rated September 2016

Local healthcare

Nearest A&E

Sunderland Primary care Trust

47.1% of patients seen within 4 hours (Jan 2026)

3.2 mi

Nearest GP surgery

Roker Family Practice

0.7 mi

5 within 2 mi

Nearest pharmacy

Million

0.6 mi

6 within 2 mi

Nearest dentist

0.6 mi

8 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Sunderland (2025–26)

£919

per week, residential

£929

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

183

Most common: shoplifting

Elderly population

18.2% of people in Sunderland are aged 65 or over

50.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

HC-One Limited

214

locations

86%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds51
Local authoritySunderland
RegionNorth East
Last inspected18 February 2021
Registered with CQC since31 October 2011
Registered managerEmma Louise Hindmarsh

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.