Care Home Ratings
Residential care homeHomecare agencies

Matrixcare

369 Worcester Road, Malvern, WR14 1AR

Overall CQC rating

Good

Rating published 21 July 2018

Read full inspection report

Last inspected 9 July 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Jul 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

Hereford County Hospital

58.6% of patients seen within 4 hours (Jan 2026)

17.6 mi

Nearest GP surgery

Whiteacres Medical centre

0.6 mi

2 within 2 mi

Nearest pharmacy

Boots

0.2 mi

8 within 2 mi

Nearest dentist

0.4 mi

6 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Worcestershire (2025–26)

£911

per week, residential

£1,088

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

126

Most common: violent crime

Elderly population

20.2% of people in Worcestershire are aged 65 or over

49.9

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

National Star Foundation

7

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds4
Local authorityWorcestershire
RegionWest Midlands
Last inspected9 July 2018
Registered with CQC since27 March 2017
Registered managerSamantha Kelly Brinkworth

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.