Care Home Ratings
Nursing home

Donwell House

Wellgarth Road, District 2, Washington, NE37 1EE

Overall CQC rating

Good

Rating published 27 August 2020

Read full inspection report

Last inspected 4 August 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 27 Aug 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

7 rated inspections on record · First rated July 2016

Local healthcare

Nearest A&E

Queen Elizabeth Hospital

47.9% of patients seen within 4 hours (Jan 2026)

2.3 mi

Nearest GP surgery

Victoria Road Health Centre

0.5 mi

5 within 2 mi

Nearest pharmacy

Blue House

0.4 mi

11 within 2 mi

Nearest dentist

0.7 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Sunderland (2025–26)

£919

per week, residential

£929

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

270

Most common: violent crime

Elderly population

18.2% of people in Sunderland are aged 65 or over

50.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Shaftesbury Care GRP Limited

6

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds63
Local authoritySunderland
RegionNorth East
Last inspected4 August 2020
Registered with CQC since1 November 2011
Registered managerBianca Stefania Pavel

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.