Care Home Ratings
Residential care home

Coral House

15 Alder Hills, Poole, BH12 4AJ

Overall CQC rating

Good

Rating published 17 October 2019

Read full inspection report

Last inspected 22 April 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 26 May 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

6 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

Poole General Hospital

52.7% of patients seen within 4 hours (Jan 2026)

2.9 mi

Nearest GP surgery

HeatherView Surgery

0.1 mi

12 within 2 mi

Nearest pharmacy

Wallisdown Pharmacy

0.5 mi

17 within 2 mi

Nearest dentist

0.4 mi

14 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Bournemouth, Christchurch and Poole (2025–26)

£1,220

per week, residential

£1,293

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

145

Most common: violent crime

Elderly population

18.3% of people in Bournemouth, Christchurch and Poole are aged 65 or over

55.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Harbour Care (UK) Limited

15

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds7
Local authorityBournemouth, Christchurch and Poole
RegionSouth West
Last inspected22 April 2021
Registered with CQC since24 November 2011
Registered managerAndrea Ruth Morvell

Services and specialisms

Caring for adults under 65 yrsCaring for childrenDementiaLearning disabilitiesMental health conditionsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.