Care Home Ratings
Residential care home

Norton Lodge Care Home Ltd

142 Norton Road, Stourbridge, DY8 2TA

Overall CQC rating

Good

Rating published 7 November 2018

Read full inspection report

Last inspected 18 March 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 28 Apr 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

Russells Hall Hospital

61.9% of patients seen within 4 hours (Jan 2026)

4.4 mi

Nearest GP surgery

Lion Health

1.1 mi

2 within 2 mi

Nearest pharmacy

Stourbridge Pharmacy

0.8 mi

4 within 2 mi

Nearest dentist

0.5 mi

11 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Dudley (2025–26)

£725

per week, residential

£984

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

202

Most common: violent crime

Elderly population

17.4% of people in Dudley are aged 65 or over

41.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds18
Local authorityDudley
RegionWest Midlands
Last inspected18 March 2021
Registered with CQC since19 February 2017
Registered managerNischa Pritchard

Services and specialisms

Caring for adults over 65 yrsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.