Care Home Ratings
Residential care home

Acacia Mews Care Home

St Albans Road East, Hatfield, AL10 0FJ

Overall CQC rating

Good

Rating published 4 February 2020

Read full inspection report

Last inspected 14 January 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 4 Feb 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

3 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Queen Elizabeth II Hospital

1.8 mi

Nearest GP surgery

Queensway Health Clinic

0.3 mi

5 within 2 mi

Nearest pharmacy

Cohens Chemist

0.3 mi

6 within 2 mi

Nearest dentist

0.4 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hertfordshire (2025–26)

£906

per week, residential

£1,036

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

390

Most common: violent crime

Elderly population

14.8% of people in Hertfordshire are aged 65 or over

51.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds68
Local authorityHertfordshire
RegionEast
Last inspected14 January 2020
Registered with CQC since3 January 2012
Registered managerDebra Kathryn O'Hare

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.