Springfield House
Durham Road, Low Fell, Gateshead, NE9 5BW
Overall CQC rating
Rating published 7 March 2023
Last inspected 10 January 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 7 Mar 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating improved from Requires improvement
4 rated inspections on record · First rated December 2015
Local healthcare
Nearest A&E
Queen Elizabeth Hospital
47.9% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Dryden Road Clinic
0.2 mi
16 within 2 mi
Nearest pharmacy
K & A Pharmacy
0.2 mi
24 within 2 mi
Nearest dentist
0.4 mi
17 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Gateshead (2025–26)
£888
per week, residential
£950
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: shoplifting
Elderly population
17.6% of people in Gateshead are aged 65 or over
54.5
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
HC-One No.2 Limited
20
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.