Care Home Ratings
Residential care home

Merstone House

180 Coleshill Road, Marston Green, Birmingham, B37 7HP

Overall CQC rating

Good

Rating published 3 August 2022

Read full inspection report

Last inspected 23 May 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 3 Aug 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Outstanding

Rating unchanged since last inspection

2 rated inspections on record · First rated March 2019

Local healthcare

Nearest A&E

Solihull Hospital

4.1 mi

Nearest GP surgery

Croft Medical Centre

0.6 mi

4 within 2 mi

Nearest pharmacy

Dudley Taylor

0.6 mi

6 within 2 mi

Nearest dentist

0.6 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Solihull (2025–26)

£1,012

per week, residential

£1,037

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

289

Most common: violent crime

Elderly population

18% of people in Solihull are aged 65 or over

47

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Accomplish Group Limited

32

locations

84%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authoritySolihull
RegionWest Midlands
Last inspected23 May 2022
Registered with CQC since9 May 2017
Registered managerBobbie Critchley

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.