Alexandra House
Summerhouse Square, Norton, Stockton On Tees, TS20 1BH
Overall CQC rating
Rating published 12 December 2023
Last inspected 20 November 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 12 Dec 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
2 rated inspections on record · First rated August 2018
Local healthcare
Nearest A&E
The James Cook University Hospital
46.2% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Riverside Medical Practice
1.4 mi
8 within 2 mi
Nearest pharmacy
Boots
0.2 mi
15 within 2 mi
Nearest dentist
1.4 mi
3 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Stockton-on-Tees (2025–26)
£866
per week, residential
£915
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
17.2% of people in Stockton-on-Tees are aged 65 or over
54.5
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Milewood Healthcare Ltd
26
locations
86%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.