Charters Court Nursing and Residential Home
Charters Towers, Felcourt Road, East Grinstead, RH19 2GW
Overall CQC rating
Rating published 11 June 2021
Last inspected 13 May 2021
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 11 Jun 2021
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating improved from Requires improvement
3 rated inspections on record · First rated October 2018
Local healthcare
Nearest A&E
Tunbridge Wells Nuffield Hospital
Nearest GP surgery
Moatfield Surgery
1 mi
5 within 2 mi
Nearest pharmacy
Day Lewis Pharmacy
1 mi
5 within 2 mi
Nearest dentist
0.9 mi
9 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Surrey (2025–26)
£952
per week, residential
£988
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: other theft
Elderly population
16.1% of people in Surrey are aged 65 or over
61.3
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
HC-One No.3 Limited
11
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.