Care Home Ratings
Residential care home

Thorley House Residential Care Home

Hazelmere Gardens, Hindley, Wigan, WN2 3QD

Overall CQC rating

Good

Rating published 13 December 2018

Read full inspection report

Last inspected 16 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 5 Mar 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

Unknown

45.2% of patients seen within 4 hours (Jan 2026)

3.2 mi

Nearest GP surgery

Gold Standard Foot & Leg Clinic

0.6 mi

2 within 2 mi

Nearest pharmacy

Well Pharmacy

0.8 mi

3 within 2 mi

Nearest dentist

0.5 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Wigan (2025–26)

£779

per week, residential

£852

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

1

Most common: violent crime

Elderly population

17.2% of people in Wigan are aged 65 or over

39.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Croftwood Care UK Limited

28

locations

94%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds40
Local authorityWigan
RegionNorth West
Last inspected16 February 2021
Registered with CQC since30 October 2017
Registered managerMelanie Jane Makinson

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.