Care Home Ratings
Residential care home

Chertsey Road

401A Chertsey Road, Twickenham, TW2 6LS

Overall CQC rating

Good

Rating published 21 June 2022

Read full inspection report

Last inspected 25 May 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 21 Jun 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated March 2018

Local healthcare

Nearest A&E

Kingston Hospital

41.1% of patients seen within 4 hours (Jan 2026)

3.9 mi

Nearest GP surgery

Staines Road Surgery

0.7 mi

20 within 2 mi

Nearest pharmacy

Percy Road Pharmacy

0.2 mi

31 within 2 mi

Nearest dentist

0.2 mi

29 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Richmond upon Thames (2025–26)

£1,354

per week, residential

£1,305

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

245

Most common: violent crime

Elderly population

14.7% of people in Richmond upon Thames are aged 65 or over

31

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Achieve Together Limited

284

locations

80%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds4
Local authorityRichmond upon Thames
RegionLondon
Last inspected25 May 2022
Registered with CQC since17 November 2017
Registered managerAliza Abdul Rahman

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.