Care Home Ratings
Residential care homeHomecare agencies

Melrose House

25 Beverley Terrace, Cullercoats, NE30 4NT

Overall CQC rating

Good

Rating published 9 October 2019

Read full inspection report

Last inspected 13 January 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 25 Jan 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

4 rated inspections on record · First rated January 2016

Local healthcare

Nearest A&E

South Tyneside District Hospital

70.4% of patients seen within 4 hours (Jan 2026)

4.2 mi

Nearest GP surgery

Whitley Bay Health Centre

0.7 mi

10 within 2 mi

Nearest pharmacy

Fenwicks Vantage Pharmacy

0.4 mi

15 within 2 mi

Nearest dentist

0.3 mi

13 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by North Tyneside (2025–26)

£944

per week, residential

£949

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

284

Most common: violent crime

Elderly population

18.5% of people in North Tyneside are aged 65 or over

42.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds10
Local authorityNorth Tyneside
RegionNorth East
Last inspected13 January 2022
Registered with CQC since1 August 2012
Registered managerJenna Rachel Tait

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesMental health conditionsPhysical disabilitiesSubstance misuse problems

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.