Care Home Ratings
Residential care home

Elm

Forest Avenue, Mansfield, NG18 4BX

Overall CQC rating

Good

Rating published 12 April 2019

Read full inspection report

Last inspected 13 March 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 12 Apr 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated May 2016

Local healthcare

Nearest A&E

Kings Mill Hospital

59.5% of patients seen within 4 hours (Jan 2026)

1.7 mi

Nearest GP surgery

Nottingham Road Healthcare

0.3 mi

8 within 2 mi

Nearest pharmacy

Rowlands Pharmacy

0.6 mi

8 within 2 mi

Nearest dentist

0.6 mi

9 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Nottinghamshire (2025–26)

£906

per week, residential

£1,138

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

9

Most common: anti social behaviour

Elderly population

18.7% of people in Nottinghamshire are aged 65 or over

56.8

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Innova House Health Care Limited

7

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds3
Local authorityNottinghamshire
RegionEast Midlands
Last inspected13 March 2019
Registered with CQC since18 September 2012
Registered managerLaura Michelle Gilbert

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Elm, Mansfield — CQC Rating: Good | Care Home Ratings