Care Home Ratings
Residential care home

Oriel Care Home

87-89 Hagley Road, Stourbridge, DY8 1QY

Overall CQC rating

Requires Improvement

Rating published 6 April 2023

Read full inspection report

Last inspected 6 December 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 6 Apr 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating declined from Good

4 rated inspections on record · First rated March 2019

Local healthcare

Nearest A&E

Russells Hall Hospital

61.9% of patients seen within 4 hours (Jan 2026)

3.7 mi

Nearest GP surgery

Lion Health

0.9 mi

6 within 2 mi

Nearest pharmacy

Swinford Pharmacy

0.3 mi

7 within 2 mi

Nearest dentist

0.1 mi

10 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Dudley (2025–26)

£725

per week, residential

£984

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

202

Most common: violent crime

Elderly population

17.4% of people in Dudley are aged 65 or over

41.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds33
Local authorityDudley
RegionWest Midlands
Last inspected6 December 2022
Registered with CQC since9 January 2018
Registered managerKellie Ann Hunt

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.