Care Home Ratings
Nursing home

Malvern House

10 St. Stephens Road, Saltash, PL12 4BG

Overall CQC rating

Good

Rating published 15 February 2019

Read full inspection report

Last inspected 11 February 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 10 Mar 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

Derriford Hospital

36.2% of patients seen within 4 hours (Jan 2026)

4.5 mi

Nearest GP surgery

Port View Surgery

0.1 mi

2 within 2 mi

Nearest pharmacy

Superdrug

0.2 mi

7 within 2 mi

Nearest dentist

0.2 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Cornwall (2025–26)

£1,123

per week, residential

£1,231

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

82

Most common: violent crime

Elderly population

22.7% of people in Cornwall are aged 65 or over

36.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds22
Local authorityCornwall
RegionSouth West
Last inspected11 February 2021
Registered with CQC since16 February 2018
Registered managerClementine Eleanor Francis-Bacon

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Malvern House, Saltash — CQC Rating: Good | Care Home Ratings