Care Home Ratings
Nursing home

Croft Dene Care Home

Threap Gardens, off Simonside Avenue, Wallsend, NE28 7HT

Overall CQC rating

Good

Rating published 13 May 2023

Read full inspection report

Last inspected 22 February 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 13 May 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

4 rated inspections on record · First rated April 2019

Local healthcare

Nearest A&E

South Tyneside District Hospital

70.4% of patients seen within 4 hours (Jan 2026)

3.8 mi

Nearest GP surgery

Battle Hill Health Center

0.4 mi

10 within 2 mi

Nearest pharmacy

Lloyds Pharmacy

0.4 mi

25 within 2 mi

Nearest dentist

1 mi

6 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by North Tyneside (2025–26)

£944

per week, residential

£949

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

273

Most common: violent crime

Elderly population

18.5% of people in North Tyneside are aged 65 or over

42.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Crystal Croftdene Limited

2

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds43
Local authorityNorth Tyneside
RegionNorth East
Last inspected22 February 2023
Registered with CQC since30 May 2018
Registered managerClare Louise Robson

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.