Care Home Ratings
Residential care homeHomecare agenciesSupported living

Chessel Avenue

1 Chessel Avenue, Bitterne, Southampton, SO19 4DY

Overall CQC rating

Good

Rating published 18 September 2018

Read full inspection report

Last inspected 22 February 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 31 Mar 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated January 2016

Local healthcare

Nearest A&E

Royal South Hants Urgent Treatment Centre

1.4 mi

Nearest GP surgery

Peartree Practice

0 mi

16 within 2 mi

Nearest pharmacy

Superdrug

0.2 mi

20 within 2 mi

Nearest dentist

0.6 mi

17 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Southampton (2025–26)

£1,014

per week, residential

£1,193

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

265

Most common: violent crime

Elderly population

12% of people in Southampton are aged 65 or over

45.6

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Chessel Support Services Ltd

5

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds5
Local authoritySouthampton
RegionSouth East
Last inspected22 February 2022
Registered with CQC since12 November 2012
Registered managerLisa Ann Haskell

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesMental health conditionsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.