Care Home Ratings
Residential care home

The Croft Residential Home

22 College Road, Newton Abbot, TQ12 1EQ

Overall CQC rating

Good

Rating published 4 January 2023

Read full inspection report

Last inspected 15 November 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 4 Jan 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

3 rated inspections on record · First rated September 2019

Local healthcare

Nearest A&E

Torbay Hospital

52.2% of patients seen within 4 hours (Jan 2026)

3.8 mi

Nearest GP surgery

Albany Surgery

0.6 mi

2 within 2 mi

Nearest pharmacy

Superdrug

0.4 mi

6 within 2 mi

Nearest dentist

0.6 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Devon (2025–26)

£1,110

per week, residential

£1,363

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

122

Most common: violent crime

Elderly population

22.7% of people in Devon are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds22
Local authorityDevon
RegionSouth West
Last inspected15 November 2022
Registered with CQC since28 September 2018
Registered managerLucy Louisa Hall

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

The Croft Residential Home, Newton Abbot — CQC Rating: Good | Care Home Ratings