Care Home Ratings
Residential care home

Lilena Residential Care Home

2 Quintrell Road, St Columb Minor, Newquay, TR7 3DZ

Overall CQC rating

Good

Rating published 23 January 2020

Read full inspection report

Last inspected 17 December 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 23 Jan 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

The Duchy Hospital

10.5 mi

Nearest GP surgery

Narrowcliff Surgery

1.1 mi

4 within 2 mi

Nearest pharmacy

Drury's Pharmacy

0.9 mi

4 within 2 mi

Nearest dentist

4.7 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Cornwall (2025–26)

£1,123

per week, residential

£1,231

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

148

Most common: violent crime

Elderly population

22.7% of people in Cornwall are aged 65 or over

36.4

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds16
Local authorityCornwall
RegionSouth West
Last inspected17 December 2019
Registered with CQC since3 December 2018
Registered managerSamantha Carina Crosswood

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.