Messenger House
73 Messenger Road, Smethwick, Birmingham, B66 3EB
Overall CQC rating
Rating published 9 April 2021
Last inspected 18 February 2021
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 9 Apr 2021
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
2 rated inspections on record · First rated December 2019
Local healthcare
Nearest A&E
Midland Metropolitan University Hospital
77.6% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Smethwick Medical Centre
0.4 mi
19 within 2 mi
Nearest pharmacy
Lloyds Pharmacy
0.4 mi
37 within 2 mi
Nearest dentist
0.6 mi
15 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Sandwell (2025–26)
£892
per week, residential
£968
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
12.6% of people in Sandwell are aged 65 or over
49.4
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Hickam Healthcare Ltd
2
locations
0%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.