Care Home Ratings
Residential care home

Wistaston House

551 Crewe Road, Wistaston, Crewe, CW2 6PU

Overall CQC rating

Requires Improvement

Rating published 17 November 2023

Read full inspection report

Last inspected 8 September 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 17 Nov 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated November 2019

Local healthcare

Nearest A&E

Leighton Hospital

49.9% of patients seen within 4 hours (Jan 2026)

2.8 mi

Nearest GP surgery

Eagle Bridge Health and Wellbeing Centre

1.3 mi

1 within 2 mi

Nearest pharmacy

Rowlands Pharmacy

0.6 mi

8 within 2 mi

Nearest dentist

1.2 mi

2 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Cheshire East (2025–26)

£921

per week, residential

£1,108

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

40

Most common: violent crime

Elderly population

19.3% of people in Cheshire East are aged 65 or over

55.8

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Heathcotes Care Limited

68

locations

84%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds7
Local authorityCheshire East
RegionNorth West
Last inspected8 September 2023
Registered with CQC since25 January 2019
Registered managerHilary Jayne Minshull

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Wistaston House, Crewe — CQC Rating: Requires improvement | Care Home Ratings