Care Home Ratings
Nursing home

Carter House

1-2 Farnham Gardens, London, SW20 0UE

Overall CQC rating

Good

Rating published 28 October 2022

Read full inspection report

Last inspected 10 October 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 28 Oct 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

5 rated inspections on record · First rated September 2015

Local healthcare

Nearest A&E

Kingston Hospital

41.1% of patients seen within 4 hours (Jan 2026)

2.1 mi

Nearest GP surgery

Lambton Road Medical Practice

0.4 mi

11 within 2 mi

Nearest pharmacy

Barkers

0.3 mi

22 within 2 mi

Nearest dentist

0.4 mi

31 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Merton (2025–26)

£1,188

per week, residential

£1,130

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

232

Most common: violent crime

Elderly population

11.4% of people in Merton are aged 65 or over

37.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Country Court Care Homes 2 Limited

24

locations

90%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds46
Local authorityMerton
RegionLondon
Last inspected10 October 2022
Registered with CQC since4 April 2019
Registered managerShera Hinchley

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.