Merchant House
45 Alma Road, Plymouth, PL3 4HE
Overall CQC rating
Rating published 29 December 2022
Last inspected 12 December 2022
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 29 Dec 2022
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating improved from Requires improvement
2 rated inspections on record · First rated August 2019
Local healthcare
Nearest A&E
Derriford Hospital
36.2% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
North Road West Medical Centre
0.2 mi
16 within 2 mi
Nearest pharmacy
King Street Pharmacy
0.4 mi
21 within 2 mi
Nearest dentist
0.5 mi
16 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Plymouth (2025–26)
£979
per week, residential
£1,052
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
16.4% of people in Plymouth are aged 65 or over
51
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Darbyshire Care Limited
5
locations
100%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.