Care Home Ratings
Residential care home

Creative Support - High Street

4 High Street, Oakley, Bedford, MK43 7RG

Overall CQC rating

Requires Improvement

Rating published 19 June 2020

Read full inspection report

Last inspected 18 February 2020

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 19 Jun 2020

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Requires Improvement
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating declined from Good

3 rated inspections on record · First rated January 2016

Local healthcare

Nearest A&E

Milton Keynes University Hospital

50.4% of patients seen within 4 hours (Jan 2026)

13.7 mi

Nearest GP surgery

Priory Medical Practice

0.8 mi

4 within 2 mi

Nearest pharmacy

Herbert & Herbert Pharmacy

1.6 mi

2 within 2 mi

Nearest dentist

1.6 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Bedford (2025–26)

£1,077

per week, residential

£1,161

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

21

Most common: violent crime

Elderly population

14.7% of people in Bedford are aged 65 or over

61.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Creative Support Limited

213

locations

63%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityBedford
RegionEast
Last inspected18 February 2020
Registered with CQC since29 April 2019
Registered managerEmily Dianne Horne

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.