Care Home Ratings
Nursing home

The Hamlets

99 Mill Street, Liverpool, L8 5XW

Overall CQC rating

Requires Improvement

Rating published 12 September 2023

Read full inspection report

Last inspected 14 August 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 12 Sept 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Requires Improvement
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating improved from Inadequate

4 rated inspections on record · First rated November 2016

Local healthcare

Nearest A&E

Aintree University Hospital

42% of patients seen within 4 hours (Jan 2026)

5.4 mi

Nearest GP surgery

Riverside Centre for Health

0.3 mi

13 within 2 mi

Nearest pharmacy

Anthony Boyle

0.3 mi

22 within 2 mi

Nearest dentist

0.7 mi

6 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Liverpool (2025–26)

£832

per week, residential

£864

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

439

Most common: violent crime

Elderly population

13.6% of people in Liverpool are aged 65 or over

49.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds30
Local authorityLiverpool
RegionNorth West
Last inspected14 August 2023
Registered with CQC since20 June 2013
Registered managerJacqueline Patricia Achilles

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.